Terms & Conditions
Payment Accepted GB £ Sterling
Remittance Terms Goods Must Be Paid For Online By Debit/Credit cards . We Will Still Accept Telephone And Orders By Post.
Tax Charges For all orders delivered to a UK or a European Union address, 20% VAT Is Included On Your Order. For orders delivered to all Non EU address These are VAT free.
Refund & Cancellation of Orders. You may return any goods found to be unsuitable, for exchange or refund. You may cancel your order withour reason, within the 7 day 'cooling off period' begining the day after you receive your goods, and ending on the expiry of 7 working days. The items should not have been used, and should be returned in the orginal packaging. You will be liable for your own postage costs incurred in returning the items to us.
Any items found to be faulty on delivery may be returned for a exchange or full refund. Your return postage costs will be fully refunded on the faulty items. This does not affect your statutory rights as a consumer
Postage Charges Added At Check Out @ Royal Mail Weight/Size Rates
.(For Europe & ROW For Larger Orders over 2 Kilo Postage Will Not Show On Initial Order)
Please Email For Quote.
If Goods Are In Stock We Try To Dispatch Within 48 Hours If Goods Are Not In Stock Please Allow Approx 1 Week To 10 Days (Subject To Manufacturers Stock Availablity)
Open Monday-Friday 9am to 5pm
We Have Ample Customer Free Parking
(Conditions Apply For Non Patrons)
Please Phone To Check Stock Availabilty To Avoid Unnecessary Journey
Henselite Guarantee Periods Against Faulty Workmanship & Materials
From Date Of Purchase.
Bowls 10 Years
Shoes 6 Months
Clothing 30 Days
Bags 12 Months
Accessories 30 Days
Please Retain Proof Of Purchase
We Are Unable To Supply Taylor Bowls
Taylor Bowls April 2016
Have 15 Year guarantee
The Volume Of Sticker Orders This Season Was Beyond Expectations
Our Production Time Increased To 5-6 Weeks At Times
To Avoid Delays Again Next Season Please Order Your Stickers Early
During Our Quiet Period
Please Send Back Your Reorder Sample Card Or Scan It via Email
We Can Then Match Colours,Fonts & Bias Disc To The Print Plates
We Hold On File
Whilst We Will Still take Sticker Orders Over The Phone
Our Printer Has Asked For Samples To Be Posted Or Emailed